Frequently Asked Questions
Everything you need to know about your senti senti beauty journey.
When will my order arrive?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. Due to the personal nature of beauty items, we cannot accept returns on products that have been opened or tested.
Are senti senti products cruelty-free?
Yes, we are committed to ethical beauty. All products curated by senti senti are 100% cruelty-free and never tested on animals.
How do I know if a product is right for my skin type?
Each product page includes a detailed 'Skin Type Guide.' If you are still unsure, you can contact our beauty experts via live chat for a personalized recommendation.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. We are working hard to bring senti senti to more countries in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.